Scott began working at Gustafson Insurance in 1981. At that time, the Agency had four partners and a different name. After nearly 20 years, Scott fully took over the Agency, changing the name, re-branding and creating a fresh start for the Company. Over the following decade, Scott and his staff have evolved the Company into a full-service Independent Agency. It is mutually agreed that the continued success is dependent upon the Agency maintaining its core values; "present insurance to Customers in a simple way" and "treat every customer’s need as if it were our own".
Scott holds a Bachelor of Science Degree in Business Administration from Warner Pacific College. He also obtained his CIC - Certified Insurance Counselor designation; one of the most highly respected titles in the Industry. Scott specializes in Public Entity and Commercial Insurance. After more than 30 years in the Agency, Scott will tell you that helping Customers is still the best part of his job.
When it comes to numbers, Susy Gustafson is the agency’s go-to. She specializes in accounting and has been at the agency for 19 years.
Tim joined Gustafson Insurance in 2009, starting as a personal Insurance Agent. Presently, Tim is a Certified Insurance Counselor (CIC) specializing in Property, Casualty and Life Insurance. Prior to joining Gustafson Insurance, Tim spent a 10 year career as a Commercial Pilot and Flight Instructor, flying corporate jet aircraft for various companies in the Pacific Northwest. Tim brings his aviation background to his Insurance work and always enjoys chatting with fellow aviation enthusiasts.
Tim earned a Bachelor of Science Degree in Business Administration from Warner Pacific College. He continues to further his education through various Insurance designations and courses and still finds time for an occasional flight. Although vastly different careers, Tim brings the same disciplined approaches used in aviation to his Insurance practice. Thoughtful service, critical thinking, attention to detail and accuracy suit him well for success in both industries. Tim hopes to expand his Insurance Career into a Management and Consulting Role for industry-specific businesses in his Community.
Matt Bunch has been with Gustafson Insurance since 2007. He has a long-standing career in the Insurance industry and specializes in Farm and Agribusiness Insurance. Matt grew up in Eastern Oregon on a family Ranch where he learned the business first-hand. His in-depth knowledge of Farming and Ranching combined with his many years as an Insurance Agent and Consultant makes him a fantastic Agent to many in both Western and Eastern Oregon and beyond.
Matt holds a Bachelor of Science in Psychology from Oregon State University and is involved in many local organizations and charities in his Community. With the popularity of “Agri-tainment” in recent years, Matt continues to expand his horizons and knowledge and is considered a go-to source on the matter.
Terri Gesik, Personal Lines Manager at Gustafson Insurance, has been with the Company for 15 years. Terri came to Gustafson Insurance with a high degree of skill in Marketing and Customer Relations and a background in Real Estate. Over the years, Terri has broadened her knowledge into all aspects of Property/Casualty and Life Insurance. Terri thrives on interactions with Customers and this passion has led her to her current position. Terri sets the standard for her team, consistently providing the highest level of Customer service along with a sophisticated knowledge of Insurance Coverage and Companies.
Christina joined Gustafson Insurance in early 2014. She began her career in Customer Service and excelled quickly, exhibiting great Customer interactions with an efficient work-style. She is always looking to expand her industry knowledge and expertise as an Insurance Agent keeping in line with the mission of Gustafson Insurance; "Insurance Made Simple".
Christina holds a Bachelor of Arts from the California Lutheran University with a double major in International Studies and French. Christina speaks fluent French, living and working in France for nearly five years before returning to Oregon. She brings a broad and unique perspective to the Office and is always up to sharing great stories from her time abroad.
Commercial Service Representative Jill Losch has been a part of the Gustafson team for 30 years. She specializes in processing and managing commercial accounts and assists her clients during the claims process.
Jill and her husband have two grown children. In her free time, she enjoys yardwork, road trips with her husband, and spending time with her new granddaughter.
Melissa joined Gustafson Insurance in 2006. She began working as a part-time Personal Insurance customer service representative (CSR). Through the years, Melissa developed into a leading Personal Insurance CSR for the Agency, taking on additional responsibilities with training and Commercial Insurance service in a full-time capacity. Presently, Melissa is tasked with servicing Commercial Insurance Customers here at Gustafson Insurance. Her positive attitude and friendly personality are two of her great qualities that often get mentioned by our customers who have worked with her.
Melissa is originally from Kansas, but moved out to Oregon shortly after graduating High school. She enjoys her work and likes to be a problem solver for our Customers. She enjoys the fast-paced environment and is excited for further opportunities in the Insurance industry with Gustafson Insurance.
Michelle Gustafson has been a licensed agent for five years, and she specializes in personal lines such as auto, home, and life insurance. Michelle loves knowing that she was able to give her customers the confidence that they are protected and well-insured at the best price possible.
Prior to joining the Gustafson team, Michelle worked as an Experimental Biology Aide for the Oregon Department of Fish and Wildlife after earning a degree in environment sciences from Oregon State University. She returned to Canby in 2013 to raise her children in her hometown.
Michelle and her boyfriend, Adam are currently engaged and they have three young girls, Abigail, Ashlyn, and Aida, who are constantly on the go! Outside of work, Michelle enjoys camping, fishing, exploring the outdoors, cooking and crafting with her daughters, and visiting the cows at the family farm.
Customer Service Specialist Joyce Haynie has worked in the property casualty insurance industry for 23 years and currently specializes in servicing personal lines customers. Prior to joining the Gustafson team, Joyce was first a customer. She knew that she wanted to work with an agency that treated their customers well and provided excellent customer service. Joyce is rewarded by knowing that her service ultimately provides her clients with peace of mind and security should they need to file a claim.
Away from the office, Joyce is married and has two daughters. She enjoys spending time with her friends and family and keeps busy with activities such as bee keeping, cooking, quilting, reading, riding quads and remodeling projects.